FAQ
Frequently Asked Questions
What is Groundworks?
Groundworks creates psychology-informed digital resources designed to support self-reflection, personal growth, emotional wellness, and intentional living. Our products are designed to provide practical tools that can be used independently and at your own pace.
Are your products physical or digital?
All Groundworks products are digital downloads. No physical items will be shipped.
After purchase, you will receive immediate access to your files and can download them directly to your device.
How do I access my purchase?
Once your order is complete, you will receive access to your digital download through the checkout process.
If you experience any issues accessing your files, please contact us through the Contact page and we will be happy to assist.
What file formats are included?
Product formats may vary depending on the item purchased. Most products are provided as PDF files that can be viewed digitally or printed for personal use.
Specific file details can be found within each product description.
Can I print my purchase?
Yes. Groundworks products are designed for personal use and may be printed for your own individual use unless otherwise stated in the product description.
Can I use Groundworks materials with my clients, students, or group participants?
Purchases are intended for individual use only unless a professional or commercial license is explicitly included.
If you are interested in using Groundworks materials within a practice, classroom, organization, or group setting, please contact us regarding licensing options.
Do you offer refunds?
Due to the digital nature of our products, all sales are final.
Refunds may be considered in limited circumstances, including duplicate purchases or technical issues that prevent access to purchased files and cannot be resolved through customer support.
Are these products a substitute for therapy?
No.
Groundworks products are educational and wellness resources intended to support personal growth and self-reflection. They are not psychotherapy, mental health treatment, medical advice, crisis intervention, or a substitute for working with a licensed healthcare professional.
If you are experiencing a mental health crisis or require clinical support, please seek assistance from a qualified professional or emergency service.
Do I need any special software to use the products?
Most products can be opened using standard PDF readers available on computers, tablets, and smartphones.
Any additional software requirements will be listed on the product page.
Can I share my purchase with others?
No.
All products are protected by copyright and are licensed for individual use only. Sharing, distributing, reproducing, reselling, or modifying Groundworks materials for commercial purposes without written permission is prohibited.
Will more products be released in the future?
Yes.
Groundworks is continually developing new resources focused on self-development, emotional wellness, relationships, personal insight, and intentional growth.
Join our mailing list to stay informed about new releases and updates.
I still have a question.
We'd love to help.
Please visit our Contact page or use the chat feature on the website, and we'll get back to you as soon as possible.